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Incident Management Software
Incident Management Software

Incident Management, for Food Service Brands, Simplified

Instant response and efficient corrective actions in every location – powered by Andy

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From Detection to Action – No Time Wasted

Fast & Efficient Incident Resolution

Manage incidents with speed and full traceability, preventing disruptions in your kitchen or front-of-house.

  • Log incidents instantly with one click
  • Inform supervisors effortlessly
  • Monitor every issue from a centralised Control Panel
  • Minimise downtime and resolution time

From Detection to Resolution - In Record Time

Automate corrective action plans to ensure structured and effective solutions.

  • Define workflows for each type of incident
  • Track and record corrective actions with full traceability
  • Integrate with checklists to ensure every step is completed correctly
  • Access detailed reports for historical analysis

Centralised Control for Multi-Site Brands

Monitor incidents in real-time and make strategic, data-driven decisions.

  • View all incidents from a single platform
  • Receive automatic alerts for critical issues
  • Identify patterns and areas for improvement across locations
  • Optimise incident resolution

From Detection to Action – No Time Wasted

Fast & Efficient Incident Resolution

Manage incidents with speed and full traceability, preventing disruptions in your kitchen or front-of-house.

  • Log incidents instantly with one click
  • Inform supervisors effortlessly
  • Monitor every issue from a centralised Control Panel
  • Minimise downtime and resolution time

From Detection to Resolution - In Record Time

Automate corrective action plans to ensure structured and effective solutions.

  • Define workflows for each type of incident
  • Track and record corrective actions with full traceability
  • Integrate with checklists to ensure every step is completed correctly
  • Access detailed reports for historical analysis 

Centralised Control for Multi-Site Brands

Monitor incidents in real-time and make strategic, data-driven decisions.

  • View all incidents from a single platform
  • Receive automatic alerts for critical issues
  • Identify patterns and areas for improvement across locations
  • Optimise incident resolution 

Incident Management with Andy: Key Benefits

Smart Automation

Seamless incident logging and management

Real-Time Alerts

Instant notifications for critical issues

Optimised Corrective Actions

Resolve problems quickly and with full traceability

Multi-Site Oversight

Monitor incidents across all your locations

Data-Driven Insights

Identify trends and enhance decision-making

Dedicated Support

Smooth implementation and onboarding, hassle-free

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